This page explains what information WOM.AI collects when you use this website, why we collect it, what we do with it, and the rights you have over it. Plain English, no fine print.
WOM.AI is the trade name of WOM.AI LLC, a California limited liability company based in San Diego. References to "we," "us," "WOM.AI," or "the company" in this policy mean WOM.AI LLC. You can reach us by email at [email protected].
The only personal information we collect from this website is what you choose to send us through our booking form and calendar:
Cookies and third-party tools. We do not run analytics or advertising pixels. A few tools on this site come from other companies, and they may set their own cookies or read basic technical information from your browser when they load:
We do not collect location data or device identifiers ourselves.
We use the information you submit for one purpose: to respond to your inquiry and, if you want, to schedule and conduct a free assessment of your business. That is the entire point.
When you submit the form or book a time, your information goes to these services:
These services act as data processors for us. They do not use your information for their own purposes.
No one, beyond the processors above. We do not sell, rent, trade, or share your personal information with advertisers, data brokers, or any third party for marketing. The only exceptions are if we are legally required to disclose it (subpoena, court order), or if you give us explicit permission.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party, except the service providers that deliver our messages for us. See our SMS Terms for how to opt out (reply STOP) or get help (reply HELP).
We keep your inquiry and booking in our customer records and inbox as long as they are useful for working with you, then we archive or delete them. If you ask us to delete your information, we do so within 30 days unless we are legally required to retain it.
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights regarding their personal information:
To exercise any of these rights, email us at [email protected] with the subject line "Privacy request." We will respond within 45 days.
This site is intended for business owners and operators. We do not knowingly collect personal information from anyone under 16 years of age. If you believe a minor has submitted information through this site, contact us and we will delete it.
When we email you in response to your inquiry, our messages comply with the federal CAN-SPAM Act. Every email identifies us as the sender, includes our physical mailing address, and gives you a clear way to ask us to stop contacting you. We do not add you to a mailing list without your explicit consent.
We use reasonable technical safeguards to protect your information in transit and at rest, including encrypted (HTTPS) connections for every page and form, and access to our customer records limited to our team. No system on the internet is perfectly secure, and we cannot guarantee absolute security, but we treat your information with the care we would want for our own.
If we change this policy, we will update the effective date at the top of the page. Material changes will be flagged in a banner on the website for a reasonable period after the change.
Email [email protected] with the subject line "Privacy question" and we will respond.